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Maple54
Privacy · TCPA · 10DLC · CCPA/CPRA

Privacy Policy

Maple54, LLC is committed to protecting the privacy, security, and rights of every individual. Learn how we collect, use, protect, and safeguard your data.

Your Data Protected
10DLC Compliant
No Third-Party Sharing

Maple54 Privacy Policy for SMS Messaging

Effective Date: 3/20/2026

Links

Introduction

At Maple54, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

1. Information We Collect

  • Phone Number:

    The mobile number you provide to receive SMS messages.

  • Message Interaction Data:

    Delivery and engagement metrics (e.g., delivery status, response keywords).

  • Consent Records:

    Timestamps and methods of opt-in (web form, keyword, verbal, or paper).

2. How We Use Your Information

  • Reply to the enquiry you submitted and confirm appointments you book with us. These are the only text messages we send.

  • Demonstrate regulatory compliance (TCPA, CTIA Messaging Principles, and A2P 10DLC Campaign Registry requirements).

  • Improve messaging and measure engagement.

3. Your Consent Applies Only to Maple54

Opting in to text messages applies solely to Maple54. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, excluding aggregators and providers of the text messaging service itself. Ticking the text-message box is optional and is never a condition of contacting us, of booking a call, or of any service we provide.

4. Message Frequency & Data Rates

Message frequency varies with your enquiry — typically a reply when you first contact us and a confirmation for any appointment you book. Message and data rates may apply; check your carrier's terms.

5. Opt-Out & HELP Instructions

  • Text "STOP" to any message to unsubscribe immediately.

  • Text "HELP" for assistance or contact us at info@maple54.com or +1 (650) 667-7036.

6. Data Sharing & Disclosure

  • We will never sell your data.

  • No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.

  • We may share data with service providers (e.g., carriers and messaging aggregators) strictly to deliver the messages you asked for, under confidentiality obligations.

  • National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.

7. Security of Your Information

Reasonable measures are in place to protect your data, though no system is infallible.

8. Record-Keeping & Proof of Consent

We retain all opt-in and opt-out records — including the timestamp, the page you were on, the method of opt-in, and the exact wording you agreed to — so that consent can be produced on request, as required by the TCPA and A2P 10DLC Campaign Registry guidelines.

9. Changes to This Policy

We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at: