How Maple54 Works —
From First Call to Real Results.
No RFPs. No 6-week discovery phases. No junior account managers. We move fast because your business can't wait — and we back the speed with documented transparency at every step.
Same-day booking · No sales pitch · Honest audit even if we're not the fit
Call → Plan → Execute.
No surprises at any stage.
Most agencies have 12-step processes that hide scope creep. Ours has three. Here's exactly what happens between “I'm interested” and “I'm getting results.”
Book a Free 20-Min Strategy Call
A senior strategist audits your current digital presence, identifies your highest-ROI opportunity, and gives you an honest assessment — even if we're not the right fit.
We Build Your Custom Growth Plan
Within 48 hours, you receive a tailored strategy document with specific services, exact pricing, realistic timelines, and projected ROI based on your industry benchmarks.
We Execute. You Scale.
Approve the plan, we get to work immediately. Most clients go live within 48 hours – 2 weeks. Measurable results inside 30 days — guaranteed.
Day-by-day: what happens after you sign.
You'll know exactly what to expect every single day. No mystery, no anxious silence waiting for updates. Here's the actual rhythm of the first two weeks.
Kickoff + access
Day 1Contract signed. Shared Notion workspace, Linear board, Slack channel live. Access to all tools provisioned. First Loom intro video from your team.
Deep audit
Day 2-3Senior strategist runs a forensic audit of your current stack. Written report delivered: wasted spend, quick wins, risk areas, compounding opportunities.
Strategy lock
Day 4-5Strategy doc drafted, reviewed with you in a 45-min working session. Scope, timeline, and KPIs locked in writing. Sprint 1 plan approved.
Execution begins
Day 6-7Production starts on approved scope. Creative briefed, ads drafted, landing pages wireframed, CRM configured — whichever applies to your engagement.
First launch
Day 8-10First deliverables go live: campaign active, landing page deployed, CRM operational. You get a live walkthrough and can iterate in real time.
Weekly cadence set
Day 11-14Friday demo cadence locked. Loom weekly reports start. Monthly strategy review scheduled. You settle into the rhythm.
Four ways we work with you.
Pick the one that fits.
“Work with an agency” isn't one thing — it's four different operating models. Each is priced + managed differently. We'll recommend the right one on your first call.
Full Service
End-to-end ownership. Our team plans, executes, reports — you approve strategy at monthly reviews. Best for founders without in-house marketing or tech leadership.
Embedded Team
Our engineers + marketers embed in your existing team, follow your process, report to your leadership. Best when you have in-house leaders but need capacity.
Fractional Leadership
A senior leader (CTO, CMO, or Head of Growth) runs your function 10-20 hrs/week. Hiring, strategy, process, board reporting. Common path for Seed-A founders.
Project-Based
Well-defined outcome with fixed budget and milestones. Lower flexibility, higher predictability. Works well for discrete launches or one-off builds.
How we actually work with you every week.
The operational details that separate a great agency relationship from a frustrating one. Everything documented, everything transparent, everything in writing.
- Slack Connect channel
- Loom async videos
- Email for formal docs
- Calendly for scheduling
- Linear or Jira (yours)
- Notion workspace
- GitHub PR reviews
- Figma for designs
- Looker Studio dashboards
- Weekly Friday Loom
- Monthly strategy review
- Quarterly retrospective
- Monday kickoff (15 min)
- Wednesday check-in (30 min)
- Friday demo (45 min)
- Monthly review (60 min)
Five rules we never break.
The discipline behind the delivery. These aren't marketing taglines — they're enforced on every engagement.
Seniors own every account
No junior account managers on your project. Every senior has 5+ years of specialized experience — and stays on your account for the lifetime of the engagement.
Ship on Friday, every Friday
You see working software, live campaigns, or shipped content every Friday. No “it's in progress” status. Working output or we explain why.
Transparency by default
Your Notion, your Linear, your Figma — all visible to you. No “agency black box.” See every task, every creative, every line of code in real time.
Weekly Loom, monthly strategy
A 5-minute Loom every Friday walks you through the week's work. A 60-minute monthly review covers strategy. You're never surprised by what's happening.
Honest when we're wrong
If a campaign isn't working, we say so on Friday — not at the month-end review. Early warnings beat excuses. We'd rather pivot fast than save face.
The 5-minute Friday Loom
that keeps everyone aligned.
Every Friday you get a short Loom video (5 minutes, max 7). Same structure every week. No meetings required to stay current on your engagement.
You can watch in bed on Sunday morning. You can fast-forward. You can pause and comment. You'll never again wonder “what are they actually doing?”
Wins this week
Specific wins: new conversions, ranking improvements, features shipped. Data-backed, not vibes.
Losses + learnings
What didn't work, what we learned, what we're changing. Honest about misses.
Next week's focus
Three things we're prioritizing. You can redirect if priorities shifted.
Decisions needed
What requires your input by Monday. Clear asks, not vague check-ins.
Open blockers
Anything waiting on you or third parties. We flag risks early, not late.
Six promises backed by contract.
Every one of these lives in our master services agreement. If we break them, we make it right — in writing.
30-Day Results Guarantee
If we don't deliver measurable results in your first 30 days, you don't pay. Zero risk, full transparency.
No Long-Term Contracts
Month-to-month. Stay because we deliver, not because you're locked in. Cancel anytime with 30 days notice.
Transparent Pricing
Every dollar accounted for. No hidden fees, no setup costs buried in fine print, no surprise charges.
Senior Talent Only
No junior team members learning on your account. Every person on your project has 5+ years of specialized experience.
Real Attribution
We track every lead, every sale, every dollar back to the exact campaign and channel. No vanity metrics.
Speed of Execution
Most agencies take 4-8 weeks to get started. We go live in 48hrs – 2 weeks. Your business can't wait.
Questions founders ask before committing.
How long until I see results?+
Measurable results in 14-30 days for paid campaigns, CRO work, and automation. SEO + content typically 60-90 days for meaningful lift. Custom software + enterprise engagements measured in milestones, usually 4-12 weeks to first production value.
Do I need to commit to a long-term contract?+
No. All retainers are month-to-month. Projects have fixed milestones. The only exception: enterprise engagements where clients specifically request annual terms for their own budgeting reasons.
What if I'm not happy with the results?+
Retainers include a 30-day money-back trial. Project milestones have pro-rata refunds if incomplete. Outsourcing has a 2-week mutual trial. We'd rather refund honestly than fight a bad engagement.
How much does everything cost?+
Web dev from $199. Ads from $750/mo. Marketing from $1,200/mo. AI automation from $2,500 setup. Outsourcing from $28/hr. Custom software + enterprise pricing by scope. See full pricing page or book a call for exact quote.
What industries do you work with?+
14+ industries including mortgage, real estate, healthcare, legal, ecommerce, SaaS, home services, restaurants, fitness, education, automotive, beauty, finance, and B2B services. See our Industries page for vertical-specific playbooks.
Can you handle everything or do I need multiple agencies?+
Everything, one team. Ads, SEO, web dev, design, software, AI, automation, CRM, and talent — all in-house, all one invoice, all one strategy. No finger-pointing between vendors.
How do you communicate during the engagement?+
Slack Connect channel for real-time, Loom for async walkthroughs, Friday demo videos (5 min), monthly strategy reviews (60 min), quarterly retrospectives. Your Notion, Linear, and Figma all accessible.
Who owns the work product?+
You do, unconditionally. Code, designs, ad accounts, creative, data — yours from day one. IP assignments baked into every contract. We retain zero rights.
How senior is the team on my project?+
Every senior has 5+ years in their specialty. No junior-layer pyramid staffing where seniors sell and juniors execute. You meet your senior before signing and they stay on your account.
What happens if my project goes off track?+
We surface risks early — at Friday demos, not month-end reviews. If we're behind schedule or missing metrics, we flag it immediately with a recovery plan. Transparent scope changes via written change requests.
Start with a 20-minute call.
We'll audit your current stack, identify your highest-ROI opportunity, and give you a plan — even if you don't hire us.
Free · No commitment · Same-day booking